We understand that offering 3-4 times lower prices than our main competitors can look a bit suspicious; answers to the most common questions are gathered on this page, however if your question is not one of them, feel free to write us at any time!
Why so cheap?
For the same reason that your smartphone is assembled in China, our flags are made in and shipped from Russia, where labor is so much cheaper than in the developed countries that even with shipping costs our flags are several times cheaper than those of our Western competitors.
Are the flags your own production?
No. MicroFlag works as an intermediary between customers and one of the most renowned Russian textile typographies, where our flags are made; when you place an order with us, we forward it to the typography, and then once it is ready, collect and ship to you. We guarantee the quality however as if it was our own product.
Can you produce any flag?
The short answer, yes, and the price doesn't depend on design. Naturally we don't accept orders for the Nazi insignia or symbols of the terrorist organizations.
Your website is on Weebly, you don't have an office, how do I know it's secure?
We understand your concern. Being the first lowcost flag supplier, to maintain the lowest prices on the market we have to minimize our expenses; this is why for now we don't have our own office, nor a professionally-made website. But if you're worried whether it's safe to work with us, you may take a look at our Portfolio with over one hundred sold flags, our Facebook page with comments from customers, or take a look at our testimonials on the home page, all of them written by real people who can easily be accessed. Have in mind also we accept payments via PayPal only, meaning that it would be very simple for you to report us if something goes wrong :)
How to place an order?
- For simple orders (one flag or several but of the same size and design) we recommend you to fill in the form on our website. For more complex orders email us to sales@microflag.net. Write how many flags do you need, of which size and material and what is your shipping address. Don’t forget to attach the image of your flag, preferably in .cdr, .ai or .eps format. If you have only .jpeg or .png files however, we will do the conversion for you. We will forward the image to the typography.
- Once your flag is ready (usually takes up to 2-3 working days, but can take slightly more for large orders), as a confirmation, we will take a photo of it and send you together with the invoice (via PayPal). Your flag will be shipped with registered airmail (tracking number will be provided) within 2 working days after paying the invoice, shipping usually takes 9-15 days. Please notice that we will have to charge a 50% prepayment (excluding shipping) for orders amounting $31 and more (excluding shipping).
Do you ship to country X?
Yes, MicroFlag offers worldwide shipment and shipping costs don't depend on location.
The prices are listed for 10 flags max, can I order more?
Sure! Since we mostly work with retail clients, the prices listed are for the most popular quantities, but if you'd like to order more, contact us for a quota. Of course a discount will be made!
Can I order other custom items?
Yes. Our primary specialization is flags, but we can also supply you with other custom items, such as mugs, T-shorts, ribbons, pennants, etc., for a moderate price. Drop us an email for more details!
